Shop Policy

  • Preview card will be ready 7 working days after the customer completes the form. 

    Side note: When submitting the form, the preview date is automatically calculated and displayed to the customer.

  • The completion of the amendment will vary between 3 to 7 working days, depending on the complexity of the requirements.

  • Modifications to the font type and design elements in the Ready-made template are not permitted.

  • A fee of RM25 will be applied for each amendment beyond the initial 2 included revisions. Please note that these revisions are limited to wording changes only.

  • If any changes, such as adding extra pages or RSVP, are requested after the finalized card has been sent, they will be charged at the same rate as for a new card.
  • We do not accept requests for digitization from printing or individuals doing their own designs.
  • We size our PDF (Digital Keepsake) files suitable for viewing on phones, at 1920 x 1080 pixels. Therefore, we are not responsible if there are any sizing issues during printing.
  • Please note that we only provide design formats in PDF or MP4, and cannot accommodate requests for other formats.

  • There are no free partial modifications. For example, if a customer request two separate versions of a page with different content (such as one featuring the groom's parents and another featuring the bride's parents), this would require purchasing another card at our standard fee. Each distinct layout or version is treated as a separate design.

Product Variations

Variation Details
Print-Ready Memento Print-ready 2 pages only A6 sized PDF memento.
Digital Keepsake 1920 x 1080px PDF. Optimised for viewing in phones, *not recommended for printing use-case.
Motion Invite Elegant motion graphics video invitation in MP4 format with audio.

Differences between Digital Keepsake (PDF) and Motion Invite (MP4)

Digital Keepsake (PDF)

  • Digital card in PDF format (standard document file)
  • Static card only (no motion)
  • Clickable icons for contact and location (3 pages and above)
  • No background music

Motion Invite (MP4)

  • Motion card in MP4 format (standard video format)
  • Similar to our TikTok videos: https://tiktok.com/@kenangdotco
  • Uses QR code for location, no clickable icons (3 pages and above)
  • Includes background music

 

PLEASE READ FAQs FOR ADDITIONAL INFO